Privacy Policy

Last updated: December 2025

Ascent Heating & Cooling (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect
When you contact us, request service, request an estimate, or submit a form on our website, we may collect information such as your name, phone number, email address, service address, and details about your request.

How We Use Your Information
We use your information to:

Respond to inquiries and provide customer support

Schedule service calls and estimates

Provide HVAC services, repairs, or installations

Communicate about appointments, updates, and follow-up

Improve our website and customer experience

Text Messages and Phone Calls
If you provide your phone number, you may receive calls or text messages related to scheduling, service updates, or customer support. Message and data rates may apply depending on your mobile provider.

Financing Links and Third-Party Services

If you click a financing link or submit a financing application, your information may be collected and processed by a third-party financing provider. We encourage you to review the privacy policy of that provider when applying.

Sharing of Information
We do not sell your personal information. We may share your information only when necessary to provide services (for example, scheduling, communications tools, or financing providers you choose to use), or if required by law.

Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

Contact Us
If you have questions about this Privacy Policy, contact us:
Ascent Heating & Cooling
Email: info@ascentheatingandcooling.com
Phone: 480-915-9466